- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 07.10.20, 09:10
- Opened by: 2bedigital Agency
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19375 - Total amount not refresh when add coupon to TPV
Hi!!
We got this problem → https://www.loom.com/share/8de8a14dfbe944e2a3e4354ed2c88bb5 If we add coupons on checkout, the total refresh, but when you pay, not refresh the total ammount.
Look the video, i add 2 coupon with 8€ of discount, but in the redsys tpv not load the correct quantity.
Could you help us?
Thanks
Br
Adán
Comments
Hi! i fixed add a javascript that reload the page when a coupon is added, but is not the way…
Hi, 2bedigital Agency.
I need access to your server through FTP. Current credentials are wrong
Hi updated the password and the ftp
Thanks
could you please test it out now, because I don’t have discount code to check
Nope it doesn´t work
If you add the coupon before 4 step works but if you add in the last step (payment selector) not work
add this items → https://intercolectivosirabia.com/TANGORRI/363-1968-PCHANDAL80111260UNISEX-0000059002252.html#/5-color-rojo/40-tallas-4xs https://intercolectivosirabia.com/TANGORRI/359-1935-SUDADERA100285100UNISEX-0000059002241.html#/8-color-negro/100-tallas-6xs
And use this 2 coupons on the end of the checkout (4. PAGO)
TANGORRISUD
TANGORRIPAC
I you got to redsys payment, the quantity is different.
Thanks
I’m not able to use those coupons at all, could you please check that?
Hi
Before start the test, go to THEME SETTINGS → Custom JS → and comment the promo code location.reload(); (this is a patch to fix the problem)
After this, start with the process
Look this video, the quantity after add the coupon and the tpv payment not macth → https://www.loom.com/share/8de8a14dfbe944e2a3e4354ed2c88bb5
First you add this product
https://intercolectivosirabia.com/TANGORRI/363-1968-PCHANDAL80111260UNISEX-0000059002252.html#/5-color-rojo/40-tallas-4xs
Second step, add this other producto
https://intercolectivosirabia.com/TANGORRI/359-1935-SUDADERA100285100UNISEX-0000059002241.html#/8-color-negro/100-tallas-6xs
On the step 4 in the checkout, add this coupons
TANGORRISUD
TANGORRIPAC
Got to payment platform. The total cart not match with the price on the redsys platform.
Thanks
Strange, but I always get a correct total price https://take.ms/VOaTs