- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.10.20, 17:34
- Opened by: Alessandro Mancini
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19429 - Checkout error
Hi, I am no longer able to complete the purchase in the desktop version.
During checkout, after entering my name and surname, I receive the error as per the attached image.
Can you help me solve this problem?
Thank you.
Comments
as I can see the error caused by Google analytics module, try to disable it
By disabling the module the problem no longer occurs.
But how can I do to insert the Google Analytics code?
I need to check what was wrong with analytics module, back to you as soon as I’ll have any news
I have enabled it back and not able to get an error. I have purchased a product with no errors https://take.ms/0ObbJ