- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 16.10.20, 13:59
- Opened by: ana savin
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19467 - Problem with page builder after migration
Hello, i`ve just migrate my website and i get error when i try to access Page builder, Footer builder or Header builder.
I see in console that there are too many requests.
I`ve updated my shop data with the live credentials
Please check.
Comments
Now it`s loading but it takes too much
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done.
Also please check this product in back-office “OLIO E OSSO LIP & CHEEK TINTED BALMS” , the combinations is not loading and i cannot modify them.
Another problem is on AMP mobile, i get a lot of errors on homepage, category and product page.
1. I have checked out Page builder in back office in and it works pretty fast, just a couple of seconds to load a layout.
2. The Product in back office also works fine for me https://take.ms/Vx1Nq I can edit it and save
Another problems:
1. Chekout on AMP mobile page…I can`t make pass the personal information step.
2. On AMP - cutomer account addresses : i can`t delete / edit an address(this happens in checkout too).
3. When you access a product from a category, when you came back to category page it return to footer.
Please try to enable “Force Desktop checkout” option in the AMP settings
This is not a solution, all my mobile pages are in AMP , i don`t want checkout to be different. And what about the points 2,3 ?
We have added an option for the theme to enable mobile header what looks like AMP header. If you want I can add this option to your store as well what allows you to use desktop checkout page what will looks like AMP
Ok, i want to test it.
3.(AMP page) When you access a product from a category, when you came back to category page it return to footer.
Do you use some cache?
I just modified the file /public_html/themes/alysum/templates/_partials/header but don’t see any changes in the front page
The problem still remains on account addresses page when you want to delete or edit one.
Please disable Opcahce module in your server configuration for a while to let me provide a fix https://www.savinskin.com/phpinfo.php