• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 16.10.20, 18:00
  • Opened by: VALLEJO Paul
  • Closed by: Fred
  • Closed on: 25.10.20, 22:28
  • Reason: Closed
  • Comment: Glad to help!

Ticket #19470 - Module page error 500

Hello,

As usual I had problem with your theme : “review button” doesn’t appear in product page !

So I made an update of your theme and now I have an error 500 when I try to go to module page.

Attachments:

Capture d’écran 2020-10-16 à ... (459.7 KiB)

Comments

VALLEJO Paul 16 Oct 2020, 18:08

And now I don’t have my home page…

Fred 16 Oct 2020, 18:09

what version you had before the update?

Fred 16 Oct 2020, 18:10

your home page works fine for me https://take.ms/imFd6

VALLEJO Paul 19 Oct 2020, 11:25

The AMP page doesn’t work.

The module back office is not accessible.

Please help me !

VALLEJO Paul 19 Oct 2020, 11:27

On amp home page, since I updated your theme, I have nos home page, no picture, not possible to click on the menu, the account, the cart… Nothing !

Attachments:

IMG_6C0582E69137-1.jpeg (253.9 KiB)
Fred 19 Oct 2020, 17:01

you need to solve the issue what I found and described to you in another your ticket. Then go to Modules Catalog and install a new AMP module v.2.0.0

VALLEJO Paul 20 Oct 2020, 15:27

I did it.

Now the problem is about your theme :

“Attempted to load class “PkModuleFrontHelper” from namespace “Promokit\Module\Pkthemesettings\Core”.
Did you forget a “use” statement for another namespace?”

Fred 20 Oct 2020, 21:56

Please disable opcache module in your server configuration https://www.mistinguett-paris.fr/phpinfo.php