• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.10.20, 14:09
  • Opened by: Lisa Keeling
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19476 - Product stars rating problem

Hello, there is an issue with the product stars rating on product miniature setting. The toggle works the opposite - so ON - turns the stars off and OFF turns the stars visibility on.
See screenshots. How do we fix the alignment of the stars to be below the image (example from our live site attached also). TY

Attachments:

Product Stars ON setting - no... (1.03 MiB)
Product stars rating off.png (0.99 MiB)
Live website stars rating.png (904.1 KiB)

Comments

Fred 19 Oct 2020, 22:40

1. Stars colour looks correctly for me https://take.ms/zfr2q

2. The toggle works the opposite - Fixed
3. Try to change miniature layout https://take.ms/OmaYc

Lisa Keeling 20 Oct 2020, 16:52

1. See point 3.
2. Thank you
3. I’ve compared each style and it looks like our live site is set to style 2 (the only thing changes is the text right?) Please see attached screenshot of the stars positioning for style 2. All other styles the star positionings is ok (i’ve attached for ref)

Attachments:

Product minature style 1.png (1.04 MiB)
Product minature style 2.png (1.18 MiB)
Product minature style 3.png (0.98 MiB)
Product minature style 4.png (1.04 MiB)
Product minature style 5.png (1.05 MiB)
Fred 20 Oct 2020, 17:34

Ok, but what I have to do? Fix #2?

Lisa Keeling 23 Oct 2020, 16:02

Yes please - style 2 stars are still misaligned (see attached just now).

Attachments:

Stars alignment.png (1.1 MiB)
Stars alignment-additional pr... (225 KiB)
Fred 24 Oct 2020, 12:50

Here is the fix

body.pm-details-layout2 #main .view_grid .product-description .hook-reviews {position:relative}
Lisa Keeling 13 Nov 2020, 17:00

Hi Fred, Ive been off for a few weeks. I am trying to get back onto this again now. I have tried the stars CSS and its not work - see screenshots.
TY

Attachments:

stars not aligned.png (0.96 MiB)
Fred 14 Nov 2020, 12:07

it works for me https://take.ms/Fuv6p Please don’t forget about a cache