- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.10.20, 18:03
- Opened by: Anonym04
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19535 - Revolution Slider and changes of Smarty vars breake site
Hello Good People from Promokit,
we have a scheduled delivery on Friday for our Shop but the homepage is broken
Our Revolution slider keeps Spinning on the Home Page.
We have tried following Solutions:
- default back to alysum homepage from layout Bilder
- reset Revolution Slider
- reinstall Alysum 5.6.0
- clear caches in preformance settings in prestashop
Not one of these solutions has yielded any results :( We do not know how to continue
Please help us make the slider reappear.
We have found following errors in the JS Konsole:
In the Preview Menu for the Slider:
Uncaught ReferenceError: SdsJsOnLoadActions is not defined
<anonymous> https://www.schnoorkonditorei.de/neu/admin2262jevno/index.php?controller=AdminModules&token=20d795e1f8bad475a4a45c477c76b79a&configure=revsliderprestashop&module_name=revsliderprestashop&tab_module=front_office_features&action=revsliderprestashop_ajax_action:320
The Dev for the matomo addons has written: Check that the module does not produce a php error. If one of your module profoundly changes the smarty variables of your prestashop, then, it is possible that the module produces a php error. (run in debug mode and check your server logs) Check that the module is properly anchored to the following essential hooks: actionFrontControllerSetMedia displayBeforeBodyClosingTag Check that the /modules/matomoanalytics/views/js/matomo17.js file is correctly loaded. Try changing the order of execution in hooks.
I have attached the threads where the devs says, that the themes hooks are either not correctly anchored or that there are braking changes in smarty
https://addons.prestashop.com/en/customer-messages-detail.php?id_thread=843957&type=community&token=5f7f0469876f7 https://addons.prestashop.com/en/customer-messages-detail.php?id_thread=843957&type=community&token=5f7f0469876f7
Thank your for your help
Comments
Hi, Anonym04.
Revolution slider works fine for me https://take.ms/WO9xo
Where I can see the issue?
Im so sorry. I forgot to mention that this test server has a different url. Please see the revised data in the backend. If you deactivate matomo the slider will work again
I could not change the shop url just the admin url
I have updated the url.
As for the module, try to reinstall it. It worked find in your previous prestashop instance, right?
No it did not. Reinstalling the slider did not help last time as long as the matomo is activated
fixed.
updated file is
/schnoorkonditorei.de/neu/modules/revsliderprestashop/revsliderprestashop.php