• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.10.20, 11:52
  • Opened by: VALLEJO Paul
  • Closed by: Fred
  • Closed on: 28.10.20, 17:27
  • Reason: Closed
  • Comment: Glad to help!

Ticket #19553 - No ckeckout AMP (Payment problem)

Hello,

You kindly helped me configure the systempay payment module (number 1 here in France) for payment with entry of card numbers directly on the site. (ticket

1. Today I no longer have checkout ? Blank page

2. Could you disable the pop-up window that opens on the right with the general conditions of sale ?

3. Why do we have to tick the box of the general conditions of sale twice ? (once at step 1 and once at the end)

4. Is it possible to deactivate the subscription to the newsletter ?

Thank you in advance and have a good weekend,

Paul

Comments

VALLEJO Paul 24 Oct 2020, 11:53

You can see ticket #17917

Thank you

Fred 25 Oct 2020, 10:53

I have enabled Debug Mode to see error messages, but checkout page started to work. I need access to error logs of your server to try to find a reason of the issue.

VALLEJO Paul 27 Oct 2020, 10:18

Yes it strated to work only at step 1/4

Which access do you need to fix it ?

VALLEJO Paul 27 Oct 2020, 14:09

Hello, I give up with your theme filled with bug.

I’ve wasted enough time. I deleted your theme and am starting from scratch with another!

Would you like to refund me yes or no ?

Fred 27 Oct 2020, 19:52

as I remember you have purchased additional support. you can ask refund for it

VALLEJO Paul 28 Oct 2020, 17:20

Where ? Envato website ?