• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 25.10.20, 10:24
  • Opened by: lsiesser
  • Closed by: Fred
  • Closed on: 03.12.20, 10:38
  • Reason: Closed
  • Comment: Glad to help!

Ticket #19566 - Custom Product Tabs, how to disable or uninstall

Hi Fred,

I cannot disable or uninstall from module manager the module Custom Product Tabs that looks to generate some errors.. is there a way to remove it?

Best regards,
Luca

Comments

Fred 25 Oct 2020, 10:59

go to your server through FTP, open the “modules” folder, find and remove “pkproducttabs” or “customproducttabs” directories

lsiesser 25 Oct 2020, 11:00

ok.. thank you..

Fred 25 Oct 2020, 11:04

you are welcome

lsiesser 25 Oct 2020, 11:13

Hi Fred, when deleted, I can simply install it again searching for it in the modules catalogue?

Luca

lsiesser 25 Oct 2020, 11:18

I’ve switched to the classic theme to try if a problem was related to the theme, now to go back to asylum, I’ve an error:

Impossible to install pkproducttabs module. The module is not valid and cannot be loaded.

I’m working on a test ambient, can I simply copy pkproducttabs module folder again into the test ambient or there could be a problem with this module?

Luca

Fred 25 Oct 2020, 11:19

Yes, you can just copy it

Fred 25 Oct 2020, 11:19

the module should work fine