- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 25.10.20, 10:24
- Opened by: lsiesser
- Closed by: Fred
- Closed on: 03.12.20, 10:38
- Reason: Closed
- Comment: Glad to help!
Ticket #19566 - Custom Product Tabs, how to disable or uninstall
Hi Fred,
I cannot disable or uninstall from module manager the module Custom Product Tabs that looks to generate some errors.. is there a way to remove it?
Best regards,
Luca
Comments
go to your server through FTP, open the “modules” folder, find and remove “pkproducttabs” or “customproducttabs” directories
ok.. thank you..
you are welcome
Hi Fred, when deleted, I can simply install it again searching for it in the modules catalogue?
Luca
I’ve switched to the classic theme to try if a problem was related to the theme, now to go back to asylum, I’ve an error:
Impossible to install pkproducttabs module. The module is not valid and cannot be loaded.
I’m working on a test ambient, can I simply copy pkproducttabs module folder again into the test ambient or there could be a problem with this module?
Luca
Yes, you can just copy it
the module should work fine