- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.10.20, 17:47
- Opened by: Gianfranco Ruggeri
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19597 - I cannot update to 5.6.0 and to the last update
Hi suport,
I’ve lost the last two updates so I cannot update to the 5.6.0 and to the last update.
How can I do it?
Thanks Gian
Comments
I thought that the update is automatic. I’m new in prestashop and I’ve make this mistake
The error message is Error#3: Cannot reach an update files to download
Hi, Gianfranco.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
I’ve done it! can you please check if is all right?
any news for me?
We found a problem to detect correct theme version when you have enabled child theme. We are working on a fix
Thx thx thx
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP to let me make a fix