• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.10.20, 10:08
  • Opened by: maier patrick
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19602 - 500 error on AMP theme

Hello,

When testing the AMP version of the theme on mobile phone, we’re encountering a 500 error (see enclosed image).

We already did these tests based on the documentation :

https://alysum5.promokit.eu/promokit/documentation/#amp AMP Troubleshooting
The module “AMP” must be installed and enabled
Go to “Theme Settings” → “AMP” and make sure the option “AMP” is enabled
Go to “Shop Parameters” → “General” and make sure the option “Enable SSL” is enabled
Go to “Shop Parameters” → “Traffic & SEO” and make sure the option “Friendly URL” is enabled
Make sure permissions of the module folder and files are correct.

Thank you for your help, regards,

Attachments:

Screenshot_20201028_170458_co... (265.4 KiB)

Comments

Fred 29 Oct 2020, 10:13

Hi, maier Patrick.
How to login to see your website? https://take.ms/YgWkCx

maier patrick 29 Oct 2020, 10:41

Hi Fred !

We’ve updated the login informations on our profile.

Fred 29 Oct 2020, 11:23

fixed https://dev.leanelis.com/mobile/product/19588-si-peignoir-sawren

maier patrick 29 Oct 2020, 11:42

Great ! Thank you Fred, have a nice day :)

Fred 29 Oct 2020, 11:48

you are welcome