- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 30.10.20, 15:44
- Opened by: ROCIO MORA HARO
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19623 - Can´t install the template.
When installing the template, at uploading procces, I cant´t. It says or ZIP format not valid or that the file is too big (72MB) and only supports 50MB.
I´ve tried to isolate the file Alysum but the first message is shown.
Comments
Hi, ROCIO MORA HARO.
You have to unzip downloaded archive, find theme’s archive “alysum-v.5.6.0” and install it
Thank you for the answer. I still have the problem. No this message is shown
×No se pudo install módulo pkthemesettings. La versión del módulo no es compatible con tu versión de PrestaShop.
My prestashop is version 1.7.4.4.
Thank you
I highly recommend to use the latest Prestashop version 1.7.6.8
I´m afraid I don´t know how to do it, but the template is suppoused to work in 1.7…. Is there any option that it works?
Thank you
Here is detailed description https://devdocs.prestashop.com/1.7/basics/keeping-up-to-date/upgrade/#1-click-upgrade-module
Yes, there are some problems could appear with your current 1.7.4.4 version
The module is not available now…..Is there any option for a refund? Because I can´t use it….
what module is not available?