- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 31.10.20, 07:13
- Opened by: juan cantu
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19635 - email not sending
I dont receive emails coming from contact form even that it says that the email was sent successfully i never receive it.
senties.mx
Comments
I need access to your back office
the acces is the same in “pruebas” (test) and “senties.mx” real one, i just cant change the main domain in the profile information
I see.
I’m not sure that is a theme’s problem. Contact form is a part of prestashop, it’s a native prestashop module.
Do you have possibility to switch to classic theme and test the issue out there?
My bad i did not know that the module had a section where you can either use the costumer service or email.. so its all good now thank you!
you are welcome