- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 05.11.20, 08:31
- Opened by: Sara Albert
- Closed by: Fred
- Closed on: 27.01.21, 10:59
- Reason: Closed
- Comment: Glad to help!
Ticket #19703 - I can't upload alysum modules
Hello Fred, I can’t upload alysum themes, you told me that I refreshed the module. However, when I try to reset this module appear a error message. I can’t do nothing with it. Please, could you enter to my website and whatch what happen with this modules?
Thanks!
Comments
Hi, Ana Picó.
I don’t understand the problem. As I can see the theme is working fine and all modules are uploaded https://take.ms/7TgFA
No, please, watch AMP module and promokit instagram. I can’t upload botuh modules.
In your picture appear the AMP module with upload option
What is an Upload option? I can’t understand
Sorry, I wanted to say the update option for intall the new version of these modules
I need access to files, right now I see an empty folder https://take.ms/36Lwd
Hi Fred I added the new information to enter in the ftp and the backend of the page
as I can see the module is updated. That is a question of version number in database, nothing more, you can just ignore that