• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19707 - ReCaptcha module doesn't appear on Contact Page

Hello,

I have created recaptcha V2 and V3 keys.

On creation account, the V2 is working OK.
Using the V3 key, i got an error : “error for site owner: invalid site key”

On my contact page, i have no recaptcha form displayed, using V2 or V3 keys.

The page is here : https://dev.valerievalentine.com/fr/content/27-nous-contacter

(htaccess login : dev / password : valentine)

Regards

Attachments:

captcha.jpg (164 KiB)

Comments

Valerie Valentine 05 Nov 2020, 12:01

The page is built with the Page Builder

Fred 05 Nov 2020, 16:55

1. something wrong with captcha module. please try to reinstall it.
2. I have added a new section with contact form please use it instead of your two columns (maps/contactform widget)

Valerie Valentine 08 Nov 2020, 15:30

Hello,

I have install again the captcha module (@version 2.0.1) using fresh download of the template (alysum-v.5.6.0)

About contact page : https://dev.valerievalentine.com/fr/content/27-nous-contacter

The captcha is working now on the contact form of your new section. (not the maps by the way, even after deleting the first section).
But we would like to use the layout we did, why the simple contact form widget is not working ? Any way to add a captcha there ?

Fred 09 Nov 2020, 13:42

I have updated the module. it works now https://take.ms/3g985

Valerie Valentine 10 Nov 2020, 16:55

Yes, i made it working on your section as said previously.

But we would like to use the layout we did, why the simple contact form widget is not working ? Any way to add a captcha there ?

Fred 11 Nov 2020, 13:42

Unfortunately there is no option to add captcha to the contact form widget

Valerie Valentine 15 Nov 2020, 10:43

Could this code customization job be made by your team ?

Fred 16 Nov 2020, 13:12

we have too much customer’s tickets, and have no time for customizations