• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.11.20, 00:01
  • Opened by: Dmitry
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19710 - Products settings

Dear All! need your help o advise
Cant understand why, on products page price is without taxes
On checkout everything is okey
Turn around ten times, can find how reset it
prinscreens in attachment
BR waiting your answer

Attachments:

Screen Shot 2020-11-06 at 00.... (420.1 KiB)
Screen Shot 2020-11-06 at 00.... (446.8 KiB)
Screen Shot 2020-11-06 at 00.... (654.4 KiB)

Comments

Fred 06 Nov 2020, 10:57

Hi, Dmitry.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Could you please also give me a link to a product where I can see the issue?

Dmitry 06 Nov 2020, 11:44

Done

Fred 06 Nov 2020, 11:48

the link is unavailable for me https://setup.nituelu.ee

Dmitry 06 Nov 2020, 17:43

may be i will give access to admin ? will be easer

Fred 07 Nov 2020, 16:49

Yes, please

Dmitry 07 Nov 2020, 19:15

https://setup.nutielu.ee/qbcms3oc5igdalkq/index.php?controller=AdminLogin&token=d8 0619bbb8827926e4d12b1a9952
Username : registonbg@gmail.com Password : :xP)U2F@Iz[0

Fred 09 Nov 2020, 22:12

Sorry for the delay.
I suppose you can find the solution in this post https://www.prestashop.com/forums/topic/945891-wrong-price-shown-on-the-front-store/

Dmitry 09 Nov 2020, 23:35

Great ! Solution was behind eyes !
Thanks

Fred 09 Nov 2020, 23:35

you are welcome