• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 10.11.20, 09:25
  • Opened by: Alessio
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #19760 - Problem with AMP cart

Good morning,
we have problems with the cart on the AMP site, for days our customers have been calling us because the cart is empty or does not add products. The problem is related to the AMP site … we encounter an error on the file controller / front / ajaxcart line 157

Comments

Fred 10 Nov 2020, 10:37

Hi, Alessio.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Alessio 10 Nov 2020, 10:57

Update!

Fred 10 Nov 2020, 11:28

I just added a product to the cat through my phone with no problem https://take.ms/LV8lW

How to reproduce the issue?

Alessio 10 Nov 2020, 11:48

Sunday we were unable to receive orders because it was completely blocked, this morning they contacted us again because the cart remains empty with Android devices(we have emptied the var / cache folder
), we too have now tested it and it seems to work … we are forced to checkout on the classic site and not on the AMP site because the “Pay” button to complete the order does not work, it does not work with any type of payment

Fred 10 Nov 2020, 11:50

I need access to your server through FTP

Alessio 10 Nov 2020, 11:52

we have this problem
[10-Nov-2020 10:11:08 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:12:11 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:12:11 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:12:11 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:12:11 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:13:30 Europe/Rome] PHP Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/tmp/.priv) failed: Permission denied (13) in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/vendor/symfony/symfony/src/Symfony/Component/HttpFoundation/Session/Storage/Handler/StrictSessionHandler.php on line 101
[10-Nov-2020 10:29:39 Europe/Rome] PHP Notice: Undefined index: products in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:29:39 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:29:39 Europe/Rome] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:35:31 Europe/Rome] PHP Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/tmp/.priv) failed: Permission denied (13) in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/vendor/symfony/symfony/src/Symfony/Component/HttpFoundation/Session/Storage/Handler/StrictSessionHandler.php on line 101
[10-Nov-2020 10:39:26 Europe/Rome] PHP Notice: Undefined index: products in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:39:26 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:39:26 Europe/Rome] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:39:34 Europe/Rome] PHP Notice: Undefined index: products in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:39:34 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:39:34 Europe/Rome] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:42:35 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:42:35 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:42:35 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:42:35 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:49:54 Europe/Rome] PHP Notice: Undefined index: products in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:49:54 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:49:54 Europe/Rome] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/3f/1f/22/3f1f2263c2be54f1dacd6a2a26927219c2bc0f74_2.module.pkcompareviewstemplatesho.php on line 218
[10-Nov-2020 10:50:15 Europe/Rome] PHP Notice: Undefined index: CREATEACCOUNTDD in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/modules/pkcaptcha/pkcaptcha.php on line 311
[10-Nov-2020 10:50:28 Europe/Rome] PHP Notice: Undefined index: CREATEACCOUNTDD in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/modules/pkcaptcha/pkcaptcha.php on line 311
[10-Nov-2020 10:54:53 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:54:53 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 10:54:53 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:54:53 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 10:54:53 Europe/Rome] PHP Notice: Undefined index: CREATEACCOUNTDD in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/modules/pkcaptcha/pkcaptcha.php on line 311
[10-Nov-2020 11:27:22 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:27:22 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:27:22 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:27:22 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:32:17 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:32:17 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:32:17 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:32:17 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:36:39 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:36:39 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:36:39 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:36:39 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:44:40 Europe/Rome] PHP Notice: Undefined index: att_name in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:44:40 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 107
[10-Nov-2020 11:44:40 Europe/Rome] PHP Notice: Undefined index: att_value in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108
[10-Nov-2020 11:44:40 Europe/Rome] PHP Notice: Trying to get property ‘value’ of non-object in /homepages/13/d654916343/htdocs/Gecoshop1.7.6/var/cache/prod/smarty/compile/layouts_layout_full_width_tpl/19/64/7b/19647bc4913ca789bcbe513ee4396e0509e00186_2.file.sort-orders.tpl.php on line 108

Fred 10 Nov 2020, 11:52

I need access to your server through FTP

Alessio 10 Nov 2020, 11:53

After updating the modules we have various errors

Fred 10 Nov 2020, 11:55

I need access to files

Alessio 15 Nov 2020, 08:18

This problem is related to sort by, in the AMP version it does not work

Alessio 15 Nov 2020, 08:19

FTP Updated

Fred 16 Nov 2020, 13:34

The issue has been fixed. Please test to confirm the change
Updated file is /themes/alysum/templates/mobile/layouts/layout-main.tpl