- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 10.11.20, 13:24
- Opened by: Anestis
- Closed by: Fred
- Closed on: 03.12.20, 10:23
- Reason: Closed
- Comment: Glad to help!
Ticket #19769 - Page Builder Editor not working
Hello, my Page Builder Editor is loading forever.
I tried disabling “Async Requests” but it wont load.
Can you please fix it, so i can fix my store.
Thank you
Comments
I have enabled Async requests to make it load faster and it works for me https://take.ms/eGo7L just be patient while it will be loaded
After your post, i tried it on another pc and it works there. Strange that it does not work on my regular pc.
Also, i notice a difference on the front end in the Menu text, on the two different computers. I will take screenshots to show you.
I have another request.
The product photos seem to load forever, can you please check it ?
Something wrong with your images. Try to regenerate them, that is definitely not theme’s problem
Hello,
As i am facing multiple issues with the images, i would prefer to reinstall everything from scratch.
Can you please tell me if there is a way to back-up the menus i made in the theme and all the rest of the theme settings, so that i dont have to set-up all from the start ?
Thank you
the only one way is to back up database tables
The Alysum menu is backed-up in a database table ?
Yes, these tables https://take.ms/khvDuH
So, after various issues, i have finally re-installed everything from scratch and building it again.
Can you please check my instagram widget on the front-page, because it shows the photos in many rows instead of 1.
(this issue you also fixed on my previous install some months ago)
Configure and the module (not widget)
Ok, configuring the module, the size is now perfect.
Can you please make it to show in only one row again ?
Thanks
Go to Instagram module and enable Carousel option
It is enabled, both Carousel and Carousel auto rotate
Try to reset Instagram module
I reset it, it still shows multiple rows instead of 1
now it works https://take.ms/vPXf77
it worked yesterday.
today i updated to new version of theme and it is not working at all
can you please check it ?
try now, it should work
it works, thank you !