- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 12.11.20, 11:42
- Opened by: maier patrick
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19803 - Size guide randomly not showing on product page
Hello,
Since we’ve moved the Size Guide Hook to another part of the product page, sometimes, it doesn’t appear.
The hook is visible when looking at the source code, but it is empty.
Our website url has changed by the way. You have to remove ‘dev’ from the url :)
Thank you
Comments
Hi, maier patrick.
Could you please give me a link to a page where I can see the issue?
Hi Fred,
https://leanelis.com/culottes/19529-233340-starlight-night-culotte-sawren.html#/115-tailles-s_fr_38_eu_36/144-coloris-noir
We removed the size guide from the original hook because the button was duplicating itself when adding a product to the cart.
https://leanelis.com/armatures/8318-114895-nefer-rose-soutien-gorge-armature-roza.html
There is no such problem by default. Could you please back the button as it was before the customization?
We put it back to its default position. It appears now but disappears when ordering a product and staying on the product page.
It also disappears when selection another size.
In the source code, the hookdisplayguide div is now empty (see enclosed file)
Attachments:
Capture d’écran 2020-11-16 a...(41.6 KiB)Capture d’écran 2020-11-16 a...(41.6 KiB)Try now. It seems works
Yes it’s working fine now, thank you !
you are welcome