- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 18.11.20, 19:33
- Opened by: CAGDAS ACAR
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19874 - PRoblem
the theme is not working properly.
demo installed and very slow
You tested gtmetrix.
pages do not open
Comments
Please switch to the Classic theme and make a test
yes , Classic theme
What is the “gtmetrix” value with default prestashop theme?
I added
Attachments:
gtmetrix.PNG(216.5 KiB)If that is a result of DEFAULT prestashop THEME that means your prestashop is not configured properly
I configured it correctly.
I installed a theme. and I uploaded a demo.
what’s wrong
support me
accept the problem.
if you do not fix the problem you have to refund
But DEFAULT theme shows bad result. Please make DEFAULT theme work fast then switch to Alysum theme
accept the problem.
i purchased the theme and installed it.
no user manual :)
you should solve the problem or pay me back
There is a problem with the theme
https://mega.nz/file/dGZxlYpB#nEJ3CzQgBllc5pqTzXrINhUhlWm_9n6PJZBKS5XWzhk
But your default theme shows bad result. please make DEFAULT theme work fast then switch to Alysum
default theme Alysum
check it
This is Default Prestashop theme https://take.ms/WUbr3
How will the default theme settings be.
There is no this information in your theme description.
help me
You can find a lot of information regarding performance in the theme documentation https://alysum5.promokit.eu/promokit/documentation/#performance
I could not change the images. :(((
Attachments:
image.PNG(488.3 KiB)As Fred said this may be a server issue and not a theme issue, therefor you should test the default prestashop theme first and then compare it to Alysum.
1. Thank you, Thomas
2. You can change those images in the Page builder. Select your layout, find that HTML widget and see the source code.