- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 19.11.20, 15:34
- Opened by: Daniel Rios
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #19882 - Error al instalar el tema en mi prestashop 1.7.6.5
Hola buenas tardes, estamos intentando instalar el tema en nuestro prestashop (1.7.6.5) y a la hora de instalarlo nos da un error y no es posible realizar dicha instalación.
Necesitamos ayuda urgentemente, GRACIAS!
Comments
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Ya se lo hemos enviado.
gracias
First of all we highly recommend to uninstall all modules what you have from another theme to avoid conflicts
No podemos desinstalar todos los módulos ya que está la tienda activa y queremos configurar vuestro tema en segundo plano para cuando esté instalado y bien puesto, activarlo.
Ok, but as I wrote you before you may have a conflicts
Have you tried to install like shown in the installation video tutorial?
http://alysum5.promokit.eu/promokit/documentation/#installation_via_ps
Ok, solo instálanos el tema y ya nos encargamos nosotros del resto.
The theme has been installed
Muchas gracias jefe!!!!
you are welcome