• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 20.11.20, 10:03
  • Opened by: Martin DUPONT

Ticket #19897 - Product picture doesn't appear


The product pictures doesn’t appear on the main page and so does the picture of the testimonial module that i wanted to upload.

Could you have a look?

Thank you,



Fred 20 Nov 2020, 11:37

Hi, Martin.
Something wrong with your configuration. The theme just shows images received from prestashop.
1. Try to regenerate images in your back office → images settings
2. Try to switch off then on Friendly URL's