• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20026 - Theme not working properly

Hi there, i’ve some problem with theme after installation. Continue loading in module. ( can’t edit or add any module). The theme builder is really slow with long time loading… Could u pls give me help and check?
Best regards

Attachments:

Psmodule.JPG (192.6 KiB)

Comments

Fred 30 Nov 2020, 14:32

Hi, daniele paolucci.
Unable to login to your back office to check it out 

C'è un errore.
Account dipendente inesistente, o password errata.
daniele paolucci 30 Nov 2020, 16:42

Password resetted.
I tried and can log in.

Fred 01 Dec 2020, 12:05

1. The issue on home page is fixed.
2. Page builder load speed is ok as for me https://mega.nz/file/1Ah1nY7Z#GJbiUuoRvPvJ2bYukJN_pecRtHA7Is_idrH5v8DIw_c it takes about 7 seconds to load all home page widgets

daniele paolucci 01 Dec 2020, 16:44

Sorry Fred. still cant add any prestashop module in the home page

https://mega.nz/file/xDBCgBLS#-6qyLKbXdzygZ6iXgLkAwgbW_nTUg6-tKfivYVBKwyI As u can see continuous loading. No module in home page or in any part of the site allwed

Fred 01 Dec 2020, 18:32

I just added a widget with no problem https://take.ms/Np7Me

Please try once more

daniele paolucci 01 Dec 2020, 21:02

the slider was there,u inserted an image( i can insert an image too thx) could u try with load prestashop module as widget?

Attachments:

asylum2.JPG (279.8 KiB)
Fred 02 Dec 2020, 12:25

The issue has been fixed. Please test to confirm the change

daniele paolucci 02 Dec 2020, 12:39

thx Now i can add a widget (featured categories one) but this happen in homepage. (PK Are widget of ur theme Promokit)
Not fixed yet sorry Fred

Attachments:

asy2.JPG (234.3 KiB)
asy3.JPG (44.6 KiB)
Fred 02 Dec 2020, 17:04

1. Use new Header Items widget instead of pk_cusomlinks module
2. There is no more such module in the theme. Use product list widget instead