• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.12.20, 08:50
  • Opened by: Anestis
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20077 - Infinite loading when you visit the page

I have received calls regarding my e-shop being behind a translucent “cloud” as they told me.
It appears the loading page stays there and infinitely rotates. If you press reload, it works then.
Can you please tell me how to make it load from the first time you visit properly ?
I tried opening a browser and left it to see if it will finish, and i closed it after 20 minutes, with the circle still turning around.

Attachments:

website-screen-capture.jpg (87.2 KiB)

Comments

Anestis 03 Dec 2020, 08:52

Also, there is a sliding bar on the bottom, where there shouldnt be any, as the site should be centered.
This also turns to normal with a couple of reloads

Fred 03 Dec 2020, 18:24

1. fixed https://take.ms/zHGeg

2. I. don’t see a sliding bar