- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.12.20, 17:21
- Opened by: Alessio Cosenza - Igloo Sistemi Srl VAT N. 10960101003
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20094 - Classic Preset error
Hello,
I just installed a new prestashop 1.7.7 without making any changes. I then installed your Alysum theme, but when I select the Cassic preset I get the following error. This thing only happens with the Classic preset, while the others work without problems.
Comments
What Alysum version did you install?
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Last version.
I downloaded and installed Prestashop 1.7.7, then I downloaded the latest version of Alysum currently available. I have not made any other changes. When I select the Classic preset, I get that error in the front-end.
Now I don’t have ftp access yet because the project is in my local environment.
Seems something wrong with footer layout. Go to Footer Builder and try remove widgets one by one and check out the front page
Ok, the problem is instagram block (picture 1). But if I try to insert the pagebuild widget, it also doesn’t work (picture 2).
Attachments:
picture_1.png(670 KiB)picture_2.png(417.4 KiB)Don’t use Instagram widget. We have removed it from the latest theme version. Use Instagram module instead, through “Load Prestashop Module” widget
Ok, thanks you
no problem
On the front-end now everything seems to work except a block (attached image).
I checked in the modules, but pk_isotope doesn’t exist.
Attachments:
Schermata 2020-12-04 alle 18....(1.91 MiB)Schermata 2020-12-04 alle 18....(1.91 MiB)Yes, there is no more such module, you have to use Isotope widget instead