• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.12.20, 10:13
  • Opened by: Dino Fratelli
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20212 - There is no file to update

When I check for updates I can see a long list:

“Update available v.5.3.9,5.4.0,5.4.1,5.5.0,5.5.1,5.6.0,5.7.0”

but when I click on “Run Theme Update” the system give me a messagge saying:

“There is no file to update”

I need to update because there are many errors that I see was adjusted in various releases.

Attachments:

screencapture-store-mobilfino... (234 KiB)

Comments

Fred 14 Dec 2020, 14:57

Hi, Dino Fratelli.
A lot of changed was made in the theme’s source code since 5.3.8 version what you have. Almost all modules was rewritten from scratch.
The best way in your case is to install the latest theme version from scratch

Dino Fratelli 14 Dec 2020, 19:01

Ok Fred, just installed the new version. Have some problems:

1. When in backoffice I want to use Page Builder, Footer Builder, Header Builder and so on I can’t see anithing and have a couple of errors on Javascript Console:

image_gallery.js:140
Uncaught ReferenceError: jQuery is not defined

  at image_gallery.js:140

(anonymous) @ image_gallery.js:140

index.php?controller=AdminPspagebuilderProfile&token=dc6083b839fcecd65a3ed20af40adec5&id_pagebuilderprofile=8:1675
Uncaught TypeError: $(…).WPO_Gallery is not a function

  at HTMLDocument.<anonymous> (index.php?controller=AdminPspagebuilderProfile&token=dc6083b839fcecd65a3ed20af40adec5&id_pagebuilderprofile=8:1675)
  at j (jquery-1.11.0.min.js:2)
  at Object.fireWith [as resolveWith] (jquery-1.11.0.min.js:2)
  at Function.ready (jquery-1.11.0.min.js:2)
  at HTMLDocument.K (jquery-1.11.0.min.js:2)

2. In the desktop FrontOffice version the previous menu was disappeared. I see only a “Test” text

Fred 14 Dec 2020, 23:24

This issue has bee fixed long time ago. What theme version did you install?

Dino Fratelli 15 Dec 2020, 09:57

The latest available, 5.7.0

Theme “Alysum” v.5.7.0
Theme Settings v.2.0.3
prestashop:1.7.6.6

Attachments:

Immagine 2020-12-15 095648.png (91.3 KiB)
Fred 15 Dec 2020, 11:32

Hi, Dino Fratelli.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Dino Fratelli 15 Dec 2020, 22:38

Hi Fred, info are saved on profile fields. Please note that I have settled the majority of problems except one. It’s the same I say you previuosly: in backoffice Page Builder, Footer Builder, Header Builder shows a couple of errors on Javascript Console:

image_gallery.js:140
Uncaught ReferenceError: jQuery is not defined

  at image_gallery.js:140
(anonymous) @ image_gallery.js:140

index.php?controller=AdminPspagebuilderProfile&token=dc6083b839fcecd65a3ed20af40adec5&id_pagebuilderprofile=8:1675
Uncaught TypeError: $(...).WPO_Gallery is not a function

  at HTMLDocument.<anonymous> (index.php?controller=AdminPspagebuilderProfile&token=dc6083b839fcecd65a3ed20af40adec5&id_pagebuilderprofile=8:1675)
  at j (jquery-1.11.0.min.js:2)
  at Object.fireWith [as resolveWith] (jquery-1.11.0.min.js:2)
  at Function.ready (jquery-1.11.0.min.js:2)
  at HTMLDocument.K (jquery-1.11.0.min.js:2)
Fred 15 Dec 2020, 23:59

I have updated Page builder and now it works

Dino Fratelli 16 Dec 2020, 07:02

Perfect! Thank you!

Fred 16 Dec 2020, 10:12

you are welcome