• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 28.12.20, 12:47
  • Opened by: Mingma Lama

Ticket #20320 - Site homepage error

Site: 

https://www.boho.kathmanduclothing.com/

Errors

Warning: Cannot modify header information - headers already sent by (output started at /home/dh_yq5k5r/boho.kathmanduclothing.com/index.php:1) in /home/dh_yq5k5r/boho.kathmanduclothing.com/classes/shop/Shop.php on line 444

Warning: Cannot modify header information - headers already sent by (output started at /home/dh_yq5k5r/boho.kathmanduclothing.com/index.php:1) in /home/dh_yq5k5r/boho.kathmanduclothing.com/classes/shop/Shop.php on line 445

Site information: 

PrestaShop version: 1.7.6.7

Current theme in use: alysum

Server information Linux #4 SMP Wed Aug 28 15:05:40 PDT 2019 x86_64

Server software version: Apache

PHP version: 7.1.33

Memory limit: 256M

Max execution time: 120

Upload Max File size: 512M

I tried following without any success removing the error
Change to prestashop default theme
Cleared cache
Turn off the Prestashop debug mode

Please advice.

Comments

Fred 28 Dec 2020, 13:08

I'm not sure that's theme's problem. As I can see the error appears in the prestashop core file /classes/shop/Shop.php

I need access to your server via FTP to check that out

Mingma Lama 28 Dec 2020, 14:46

I have update the password in my user profile details. Please note you need SFTP connection. Not FTP connection. And directory of the site is: boho.kathmanduclothing.com

Fred 29 Dec 2020, 17:30

I didn't found anything there.
Please try to install the latest prestashop version from scratch. The problem is definitely not related to our theme