• Priority: High
  • Status: Waiting on customer
  • Theme: Venedor
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.12.20, 13:38
  • Opened by: Giorgio Amadio

Ticket #20326 - HomePage AMP problem

Good afternoon,
I activated AMP settings for mobile version, and I configured Home page layout, but many items aren’t visible. You can see error in picture.

I’m waiting for your response,
thank you.


AMP error.jpg (220.1 KiB)


Fred 29 Dec 2020, 13:44

Hi, Giorgio.
Looks like a cache issue, have you tried to clear the cache?

Giorgio Amadio 29 Dec 2020, 14:42

i tried to clear the cache, but it still doesn't work.

Giorgio Amadio 30 Dec 2020, 10:47


Giorgio Amadio 30 Dec 2020, 10:48

Good morning,

could you help me? The problem persist.

Thank you.

Fred 30 Dec 2020, 10:49

Sorry for the delay. We are truing to understand what's wrong. Back to you as soon as possible

Giorgio Amadio 30 Dec 2020, 11:13


ok, I'm waiting for your help.
Thank you.

Fred 30 Dec 2020, 22:58

Do you use some cache?
I edit the file /meravigliao.com/public_html/themes/venedor/templates/mobile/catalog/_partials/miniatures/product.tpl but nothing is changed in the front page.
Is the path correct?

Giorgio Amadio 30 Dec 2020, 23:35


yes, the path is correct. No, all the cache are disabled.

Fred 31 Dec 2020, 12:43

I don't understand what I have to do now. I need to edit the file but not able to do.
Please try to edit it yourself and let me know the result

Giorgio Amadio 31 Dec 2020, 12:59

What is the problem? If you want I can send you ftp data to the server. Otherwise, you can send me the code and I'll try to edit the file.

Fred 02 Jan 2021, 11:09

I need to edit those files, how can I do that? Please provide correct FTP details

Giorgio Amadio 03 Jan 2021, 11:49

Good morning,

I change ftp detail on my account panel. If you have problem tell me, thank you.

Fred 04 Jan 2021, 12:47

I also need access to back office of https://meravigliao.com/

Giorgio Amadio 04 Jan 2021, 14:47

Good afternoon,

I update back office data,
thank you.

Fred 05 Jan 2021, 15:50

now all should work fine

Giorgio Amadio 05 Jan 2021, 17:22


thank you for your help, it would seem to work fine. What was the problem?

Fred 06 Jan 2021, 11:15

The most problem was with configuration, only blog widget was updated