- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 29.12.20, 20:54
- Opened by: Hervé Palmier
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20333 - Error 500 Category
Hi,
Good evening, I have error 500 when I access the categories from the AMP version, how can I solve?
Hervé
Comments
Hi, Hervé Palmier.
Try this solution https://support.promokit.eu/index.php?do=details&task_id=20242
Hi Fred,
I don’t understand why we have this kind of bug when only 15 days ago everything was working fine.
What is the explanation because I have been using your template for 1 month and we regularly have bugs that we do not control and which are detrimental to the sale of our products.
Also did you find a fix for the ReCaptcha that is not working?
Thanks for your help.
Regards
Hervé
because you have updated Faceted Search module
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP and I’ll make a fix for you
That is not our fault what methods of product filter was changed
I’m sorry,
If you want, give me the fix to resolve the bug.
Regards
Hervé
The fix is here https://support.promokit.eu/index.php?do=details&task_id=20242
Ok,
But I search the fix for Promokit Captcha
The other is fixed
Hervé
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
OK
I prefer to install the fix myself.
Could you give me the instruction ?
Regards
Hervé
There is no solution, I need access to figure out what’s wrong
Hi Fred,
I give you access settings in my profile.
Regards
Hervé
Captcha module has been updated and now it works https://take.ms/WvV8r
Thank’s a lot. Hervé
you are welcome