- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.01.21, 18:54
- Opened by: Lynda
- Closed by: Fred
- Closed on: 16.02.21, 15:22
- Reason: Closed
- Comment: Glad to help!
Ticket #20359 - Issue with sign in popup
Hi Fred !
When I try to sign in and I click on email suggested by my browser, the sign pop up disappear. It is therefore impossible to use sign in by using pre-registered email and password.
Please see this video : https://www.youtube.com/watch?v=jd5HcOORtDw&feature=youtu.be
Thank you.
Comments
Hi, Lynda.
Yes, we know about this issue and we have disabled autosuggestion for those fields. Unfortunately we didn’t find better solution. If you want I’ll disable that for you too
Do you have disabled autosuggestion on latest version of Alysum ? If it is, I will waiting to do the update.
I’m not sure you need to update the theme because of customization.
You can try, but don’t forget to make a backup before
Thank you for the tip. I want you disable autosuggestion for me, please.
Thank you.
strange, it works for me locally, but not in demo server, I didn’t notice that before. We are looking for a solution.
Finally, I will try an update because I want to take advantage of the improvements of the new versions of the theme.
Since I have a child theme, customisation should be saved, right?
You can try. But don’t forget about a backup
OK, I have a backup.
I just make a manual update and there is a whiteout on home page and many problems on other pages. Back office and AMP seem work fine. I haven’t “merge” option when I copy-paste files like in your video, I selected “replace”, I think it’s the same. So, I restored a backup.
Thank you for your help.
Screenshots of issues after update.
Attachments:
Capture d’écran 2021-01-06 a...(74.9 KiB)Capture d’écran 2021-01-06 a...(68.9 KiB)Capture d’écran 2021-01-06 a...(87.8 KiB)Capture d’écran 2021-01-06 a...(124.4 KiB)I suppose that’s because you have prestashop 1.7.6.x version.
OK. In such case, I will make updates later.
ok
I have an other issue with sign in block.
When I fill out the registers fields an I click on “Register”, I go to the page “Create an account” which the field “Password” is empty while I filled it just before.
Thank you.
Attachments:
Capture d’écran 2021-01-08 a...(138 KiB)Capture d’écran 2021-01-08 a...(55.3 KiB)I’m afraid that is a browser behaviour and no way to change it
OK, thank you. Could you disable autosuggestion, please ?
autocomplete tag is added, but doesn’t works for some reason - https://take.ms/RBWwL
We are looking for a solution
I see. Thank you.
We have completely redesigned Login/Register section, it will look like this (right sidebar) https://take.ms/LOB7L It will be available in the next update
I make Prestashop 1.7.7.1 update then Alysum 5.7.1 and I have always the issues that you can see on screenshots above (I restore my site above theme update)…
I see now.
That’s because you have enabled Captcha for registration page. But that captcha is not present in the dropdown.
I see you are using third party captcha module, I have no idea how to add it there.
Our Captcha module can be added to dropdown section
I don’t know if we are talking about the same thing. I’m talking about this general issue after theme update :
https://support.promokit.eu/?getfile=22083 ;
https://support.promokit.eu/?getfile=22084
Now is seems ok - https://take.ms/P69jZ
Because I restored the backup. I just tried a theme update. Home page seems OK but many thumbnails aren’t displayed on blog list (screenshot 1) and thumbnails aren’t displayed on category pages (screenshot 2). You can see these issues on my shop, theme updated is currently online.
Screenshots
Attachments:
screenshot 1.png(533.3 KiB)screenshot 2.png(251.5 KiB)Yes, I see, working on that…
Please work first and foremost on category pages issue. It’s important.
Thank you.
Sorry for the delay.
All should working fine now
Perfect ! Thank you, Fred !
You are welcome!