• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20380 - Newsletter widget on page builder records subscribtions in the wrong table

Hello,

I ‘ve build my home page using the page builder and i put the newsletter form widgete on it.
When I submit the form, the email address is saved in the ps_emailsubscription table.
On the admin, how can I extract my subscribers ? There is no module to manager subscribers contained in this table.

Another thing, the subscriber doesn’t recieve any confirmation email after register.

Thanks for your Help.

PrestaShop Version : 1.7.6.0
Venedor Version : 3.2.1

Comments

Fred 06 Jan 2021, 12:02

Hi, caroline EGENIUS2.
You can find your subscribers here https://take.ms/pWgCW

As for the email issue, please update back office URL to let me check out your configuration

caroline EGENIUS2 06 Jan 2021, 13:52

Hi, Thanks for your answer

My BO url has been updated in my profile. you can check my configuration

Subscribers from the newsletter widget are not in the newsletter ‘s module

You can test my newsletter form at the bottom of the home page.

Thank you for your help

Fred 08 Jan 2021, 11:25

I also need access to your server through FTP

caroline EGENIUS2 08 Jan 2021, 15:25

Ok done :)
thank you

Fred 10 Jan 2021, 13:43

I don’t have permissions to edit files in the /www/modules/ folder

caroline EGENIUS2 10 Jan 2021, 18:34

sorry it should be ok now

Fred 11 Jan 2021, 12:12

still the same, see the screenshot https://take.ms/icZvY

caroline EGENIUS2 11 Jan 2021, 14:09

OK fixed

All module directory has the the same rights now
sorry

Fred 15 Jan 2021, 13:20

So, what we have found out.
The main module ps_emailsubscriptions was recently updated and we have to update subscription widget as well. It will take some time. We will back to you soon

caroline EGENIUS2 15 Jan 2021, 19:06

Ok thanks
I await your return

Fred 18 Jan 2021, 23:06

Could you please disable Opcache in your server configuration to let me update newsletter widget

caroline EGENIUS2 19 Jan 2021, 09:09

opcache is disabled
thank you

caroline EGENIUS2 19 Jan 2021, 13:29

opcache is disabled
thank you

Fred 19 Jan 2021, 14:11

Strange that all was worked fine locally but it doesn’t work in your prestashop. We are keep working in a solution

Fred 21 Jan 2021, 19:22

Your website now ask a password - https://take.ms/n9nRJl

caroline EGENIUS2 22 Jan 2021, 10:20

sorry
fixed

Fred 22 Jan 2021, 18:09

now I don’t see any files in your server https://take.ms/7gPsa

caroline EGENIUS2 23 Jan 2021, 07:38

sorry directory has been unmounted

fixed now

Fred 24 Jan 2021, 13:08

now I don’t have permissions to edit theme files /www/themes/venedorchild/

caroline EGENIUS2 25 Jan 2021, 09:19

ouch’ again sorry
fixed

Fred 25 Jan 2021, 10:23

The issue has been fixed. Please test to confirm the change

caroline EGENIUS2 25 Jan 2021, 10:49

it works
thank you !

Fred 25 Jan 2021, 11:00

you are welcome

caroline EGENIUS2 28 Jan 2021, 14:21

I would like to fix the module on my preprod server.

What files did you change ?

Fred 28 Jan 2021, 16:21

these files

/modules/pspagebuilder/classes/widget/newsletter.php
/modules/pspagebuilder/views/js/pagebuilder.js
/modules/pspagebuilder/views/js/pagebuilder.min.js
/modules/pspagebuilder/views/templates/front/widgets/widget_newsletter.tpl