• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.01.21, 13:17
  • Opened by: Sandra

Ticket #20393 - Promokit Favorites not working

My Promokit Favorites backend is not working fine,. I am unable to configure it from backend it show me error page


favorite.jpg (102.9 KiB)


Fred 07 Jan 2021, 14:43

The module Promokit Favorites doesn't have configuration page. That's why you have error page.

Sandra 08 Jan 2021, 07:10

Thank you for your instant response. But I need to do some settings from the back-end of this module if the configuration page does not exist then please help me regarding this or you may provide the updated version of this module.

Please let me know what can I do about this issue

Sandra 13 Jan 2021, 06:41

I am waiting for your kind response. May you please help me with translation here, I just want to translate this module link slug in spanish but it did not work with basic translations. Please check my attached file and help me out here.


Fred 13 Jan 2021, 11:37

Have you tried to go to translation → modules → favorites and translate it there?

Sandra 18 Jan 2021, 06:12

yes I have tried from there but did not work. Please check it.

Fred 18 Jan 2021, 09:40

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Sandra 19 Jan 2021, 14:28

Please check I have update details there.


Fred 19 Jan 2021, 14:49

I have changed the translation directly in the file /tucerradurasegura.com/public_html/modules/pkfavorites/pkfavorites.php

Sandra 20 Jan 2021, 06:40

Okay thank you.

Fred 20 Jan 2021, 19:51

you are welcome