- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 07.01.21, 16:39
- Opened by: Marco De Benedictis
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20394 - Module AMP don't work
Hi, I open this tiket because I had closed the previous one.
The AMP mobile website on the category pages does not show images and the product filter function does not work either. Furthermore, if you click on a product you are linked to a non-existent page with a link: https://motomorphosy.com/mobile/category/%7B%7Bamp_link%7D%7D, this link is created for all products.
The problem was found on both iOs and Android.
thanks
Comments
Hi, Marco
But we solved the issue in another your ticket, isn’t it?
yes, it worked for less than 24 hours. In this time I have only inserted new products without touching anything else.
I have disabled SSI support option now all works fine https://take.ms/IMDfG
Please check it out, it should be disabled
I just tried, it doesn’t work.
SSI support is disabled
I don’t understand how it’s possible. Need some time to find a solution.
But 99% the problem in your server configuration but not in the theme. I see the issue first time ever
Hi Fred,
if you can figure out what’s wrong with the theme or server that would be great. I need to have a working AMP. In the meantime I leave the AMP module active but I don’t force the amp on mobile.
If you can, write to the server support and then tell me if there is an extra cost.
Thanks
Do you have an option to change your web server from Nginx to Apache?
Hi, mine web server is already on an apache server
here the server settings
Attachments:
Schermata 2021-01-10 alle 23....(77.3 KiB)Schermata 2021-01-10 alle 23....(26.7 KiB)Schermata 2021-01-10 alle 23....(68 KiB)As I can see in your website source come you are using Nginx - https://take.ms/Xd6C6
Please ask your hosting provider to switch you to Apache
Hi Fred,
My current hosting is causing me problems on the apache server. Do you have to recommend a new hosting where to transfer everything?
Thanks
You can ask them to disable SSI - http://nginx.org/en/docs/http/ngx_http_ssi_module.html
how do i show it is active? on the plesk it is not checked and is not active
I have no idea, try to ask hosting support
hi Fred,
they told me that if they disable SSI I will not be able to use any SSL certificate.
I have no more ideas. You are only one with this issue and as I have found out that’s because of enabled SSI (not SSL)
Hi Fred,
the SSI support is disabled but AMP keeps giving error.
Could you please try another hosting, just for a test?
I don’t have others servers, I should buy them. I have only one site for my business.
I have no more ideas. You are only one with this issue. The problem definitely with your hosting
ok, for now I will keep the AMP module inactive.
Thanks
Ok, sorry about that