• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20407 - Some Prestashop native modules do not work correctly

Some Prestashop native modules do not work correctly in the template configuration.
Specifically, I want to set the product filters in the category page, but they don’t appear in the frontend.
How can I solve?

Attachments:

Page builder.jpg (319.8 KiB)
template-setting.jpg (212.4 KiB)
front-end.jpg (155.1 KiB)

Comments

Fred 08 Jan 2021, 16:38

Product filter works fine with our theme. Please make sure you have configured it correctly

Giuseppe De Cunzo 08 Jan 2021, 17:04

Hi, the module worked fine until the Template was updated to version 5.7.1. After the update, everything seems to work fine except the “product filter”. I also tried to change the size and position of the widget “product filters” but I still don’t see it in frontend. If I switch to any other widget, they all work except this one.

Fred 14 Jan 2021, 15:32

I don’t understand how it’s possible. Try to reset Faceted Search module