• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.01.21, 15:43
  • Opened by: Alturas Sistemi

Ticket #20421 - block reassurance icons missed and instagram module disappear images

Hello, please, two problems (PS 1.7.7.0 ALysum 5.7.1)

1. icons in reassurance block have wrong address (repeats part of url so :
http://maindir/site-dir//site-dir/modules/blockreassurance/views/img/reassurance/pack2/security.svg where may I change it?)

2. Instagram module images show only on Chrome and not on Firefox

I hope in your solutions, thanks

kind regards,
Grazia

Comments

Fred 11 Jan 2021, 15:59

Hi, Alturas Sistemi.
1. Go to reassurance module settings and make sure you have icons there
2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Alturas Sistemi 12 Jan 2021, 12:16

Filled data for access.
(1 in the module reassurance I see icons correctly, in front-office they disappear.)

Thanks in advance.

Fred 14 Jan 2021, 16:48

I see the wrong path to the icon. I'm not sure that is the theme's issue, but I have to check that.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Alturas Sistemi 14 Jan 2021, 20:05

Filled out FTP. please tell me what changes and in which files when you've done. Thanks.

Fred 15 Jan 2021, 13:04

The issue has been fixed. Please test to confirm the change