- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 11.01.21, 15:43
- Opened by: Alturas Sistemi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20421 - block reassurance icons missed and instagram module disappear images
Hello, please, two problems (PS 1.7.7.0 ALysum 5.7.1)
1. icons in reassurance block have wrong address (repeats part of url so :
http://maindir/site-dir//site-dir/modules/blockreassurance/views/img/reassurance/pack2/security.svg where may I change it?)
2. Instagram module images show only on Chrome and not on Firefox
I hope in your solutions, thanks
kind regards,
Grazia
Comments
Hi, Alturas Sistemi.
1. Go to reassurance module settings and make sure you have icons there
2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Filled data for access.
(1 in the module reassurance I see icons correctly, in front-office they disappear.)
Thanks in advance.
I see the wrong path to the icon. I’m not sure that is the theme’s issue, but I have to check that.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
Filled out FTP. please tell me what changes and in which files when you’ve done. Thanks.
The issue has been fixed. Please test to confirm the change
please, tell me where you insert the icons URL because I migrated and the address has changed, and I can’t find the file where url are.
Thanks
The file url is http://maindir/site-dir/modules/blockreassurance/views/img/reassurance/pack2/security.svg
I didn’t upload any icons, I just fixed the path
thank you, but I want to know in which file you corrected this url. Which file of module or functions. How did you solve the problem I had with the visualization of icons? in ftp where?
in one of the files here /themes/alysum/modules/blockreassurance/views/templates/hook/