• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 13.01.21, 15:43
  • Opened by: Santiago Pérez

Ticket #20449 - Product page personalized doesn't work

When changing the default product page in the configuration to put the product-page template, there is an error because the web cannot find the product pages.

Comments

Fred 13 Jan 2021, 15:43

Could you please give me a link to a page where I can see the issue?

Santiago Pérez 13 Jan 2021, 17:58

You can see the issue in beta.maggiesweet.es , now I have used de product page personalized and you can see that the product page doesn't work.

Fred 13 Jan 2021, 23:46

We highly recommend you to upgrade your Prestashop 1.7.7.1

Santiago Pérez 15 Jan 2021, 09:21

We've upgraded prestashop tho the version and the problem continues. Can you tell me why this problem succes?

Thanks!

Fred 15 Jan 2021, 12:00

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP