• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.01.21, 17:08
  • Opened by: Mürsel Topal
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20481 - Product Site error

need help

Comments

Fred 15 Jan 2021, 17:46

Hi, Mürsel Topal.
Could you please provide more details?

Mürsel Topal 15 Jan 2021, 18:13

Hello

I have several things that need to be done.
We have reopened our shop and want to fix the last optimizations and errors.

1. Want to integrate another mega menu:
https://addons.prestashop.com/de/menu/27075-mega-menu-pro.html or
https://addons.prestashop.com/de/menu/19126-horizontal-and-vertical-mega-menu-navigation-dropdown.html

2. Install the Barlow font from Google
3. Customize footer view in mobile view
4. Backend when saving Pagebuilder comes a white page
5. Google Speed test has errors that fix it

Can you help me further, and ideally today?

Mürsel Topal 15 Jan 2021, 18:16

Tabbed is not possible on your mega menu?

Fred 15 Jan 2021, 18:36

Hi, Mürsel.
You support does’t cover theme customization, unfortunately.

Mürsel Topal 15 Jan 2021, 18:39

Not all requests are theme customization.
You had such a PayPal support, I gladly take advantage of that
most of them are adjustments in your system where you can do better

Fred 15 Jan 2021, 18:41

1. unfortunately we do not provide premium (Paypal) support now, because of a lot of current work
2. From that list I see only one issue report - Backend when saving Pagebuilder comes a white page what we will try to fi as soon as possible

Mürsel Topal 15 Jan 2021, 18:45

Okey thanks no problem,

one more thing with most errors, many users can certainly help themselves if your search would work.

No matter what I enter, the results are the same

Mürsel Topal 15 Jan 2021, 18:46

or better results than with other support forums

Fred 21 Jan 2021, 21:12

Thank you, we will try to improve our search