- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 19.01.21, 12:19
- Opened by: Arthur de Frayssinet
- Closed by: Fred
- Closed on: 08.03.21, 15:08
- Reason: Closed
- Comment: Glad to help!
Ticket #20499 - BUG ON IMAGE
Hi
I have a problem on product page. The main image doesn’t appear at all.
Can you help me please.
Thank you
Comments
Hi, Arthur de Frayssinet.
Please make sure you have the latest Prestashop version
Hello i don’t have the last Prestashop version. Is -it possible to restore the theme?
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I’ll make a fix for you
I can’t do that because all is under security access
Can we do that by visio? or something else?
Because you need an ssh key to access so only some users could access to FTP
Also i want to change the website adress in settings
Ok, you can try it yourself
Open the file /themes/alysum/templates/catalog/_partials/product-cover-thumbnails.tpl
find and replace all following variables
find
replace with
It’s working thank you :)
great!