• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 21.01.21, 09:16
  • Opened by: Domingo Andreu
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20524 - El modulo de facebook - No funciona el Carrito de la compra en Version movil

Mi modulo de facebook esta configuracion correctamente, pero no aparece en la version pc, tampoco funciona el carrito de la compra en la version movil

Attachments:

Modulo de chat Facebook no fu... (647.2 KiB)

Comments

Fred 21 Jan 2021, 10:24

Hi, Domingo Andreu.
1. Please make sure you have added your domain to whitelist. See the module documentation http://alysum5.promokit.eu/promokit/documentation/pkfacebook/ 2. Please disable Opcache in your server configuration to let me try to make a fix

Domingo Andreu 21 Jan 2021, 11:25

el modulo de facebook en la version movil si funciona, pero en la version pc no aparece

Fred 21 Jan 2021, 11:27

That’s two different modules

Domingo Andreu 21 Jan 2021, 11:44

OK, VOY A VERLO CON MI PROVEEDOR DE HOSTING, AHORA FALTARIA PROBLEMA DEL CARRO DE LA COMPRA QUE NO SE AGREGA EL PRODUCTO EN EL CARRITO EN LA VERSION MOVIL

Fred 21 Jan 2021, 11:46

Yes, I asked you to disable Opcache in your server configuration to let me fix it

Domingo Andreu 21 Jan 2021, 17:11

ya esta desactivado el opcache en el servidor

Fred 21 Jan 2021, 17:12

ok, give me some time

Domingo Andreu 21 Jan 2021, 17:14

Me informa mi proveedor de hosting que ya esta desactivado el opcache del servidor

Buenas tardes caexven,

Le informamos que le hemos desactivado el opcache del serivdor, lo puede ver si revisa el archivo .user.ini que tiene creado en la carpeta web del alojamiento.

Quedamos a su disposición.

Fred 21 Jan 2021, 17:15

ok

Domingo Andreu 21 Jan 2021, 17:15

no problem

Fred 21 Jan 2021, 17:43

Strange error what we didn’t get before. We need some time to find a solution. Back to you soon.

Fred 22 Jan 2021, 20:41

We keep working on a solution, but I have found out the issue is gone if Debug Mode is disabled. Please try.
P.S. Debug Mode is not recommended in production store

Domingo Andreu 25 Jan 2021, 11:39

Good morning, if I deactivate the debugging mode, it does not allow me to enter the control panel, and it does not add to the shopping cart in the mobile version

¡Uy!… parece que ocurrió un error inesperado

An exception has been thrown during the rendering of a template (”You have requested a non-existent service “mbo.tab.collection.provider”.”).

[Twig\Error\RuntimeError 0]


Attachments:

fallo web nueva.jpg (44 KiB)
Fred 25 Jan 2021, 12:49

That seems was a cache issue, now your store works with disabled Debug Mode

Domingo Andreu 25 Jan 2021, 13:16

when you add to the cart from the mobile version a message appears waiting and does not update the cart

Attachments:

fallo carrito actualizacion.j... (74.3 KiB)
Fred 25 Jan 2021, 14:38

Sorry, now it works

Domingo Andreu 22 Feb 2021, 18:15

Buenas tardes, no funciona nuevamente el carrito de la compra en la version movil, podrían comprobarlo

Gracias

Fred 23 Feb 2021, 13:11

I just added a product to cart with no problem https://take.ms/dG1bi

Domingo Andreu 23 Feb 2021, 13:15

Gracias parece que ahora si funciona

Fred 23 Feb 2021, 13:16

Great!