- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 21.01.21, 13:22
- Opened by: Giuseppe De Cunzo
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20526 - Trouble on the site checkout page.
Good morning,
I’m having trouble on the site checkout page. When I proceed with the payment via Payapal from Desktop the purchase process is blocked. If instead I proceed with the payment from Mobile everything works correctly. Can you help me understand why Desktop checkout hangs?
Thanks
Comments
Hi, Giuseppe De Cunzo.
Could you please take a screenshot of the issue?
In addition to the previous message.
If I buy through the Paypal “buy now” button, the checkout works. If I proceed with the payment by the button “Order with purchase obligation” the checkout does not work. Also I would like to know how it is possible to change the text of the button “order with obligation to buy”, I would like to transform it into “pay and send order.”
Attached screenshot
as required in the annex the screen shot of the problem
Attachments:
Screenshot.jpg(120.7 KiB)When I click on Terms&Conditions checkbox https://take.ms/tL7xY I get it activated - https://take.ms/TV0oX
Hi, I’m sorry but the answer is not clear! Could you be clearer? Many thanks in advance
I am attaching a video to make you understand specifically the type of problem.
Just click here https://take.ms/Oop0B
The box is checked. I have accepted the terms and conditions but if I click on “order with payment obligation” the payapal screen stops and does not load me to finalize the payment.
Attachments:
Sceen video.mp4(1.16 MiB)problem solved
Great!