• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 23.01.21, 11:04
  • Opened by: Thomas Cunaeus
  • Closed by: Fred
  • Closed on: 04.02.21, 17:29
  • Reason: Closed
  • Comment: Glad to help!

Ticket #20544 - Page builder problem

Hello! I have a lot of problems with Alysum theme, but most important is that page builder is not working. Sometimes it’s always loading, or when it opens is doesn’t save some of the changes. Any idea? Thank you!

Attachments:

pagebuilder.jpg (111 KiB)

Comments

Fred 23 Jan 2021, 11:07

Hi, Thomas Cunaeus.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Alessio 23 Jan 2021, 22:31

Stesso identico problema, oggi abbiamo fatto delle modifiche al tema, ma anche a noi non salva le impostazioni…

Fred 24 Jan 2021, 11:56

@Alessio: Please create your own ticket

Thomas Cunaeus 25 Jan 2021, 14:58

I sent you the access and I am waiting for my problem to be solved.
Thank you!

Thomas Cunaeus 26 Jan 2021, 13:10

Hi Fred, any news on our issue?

Fred 26 Jan 2021, 15:58

Try this option https://take.ms/gCUmP