• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.02.21, 14:30
  • Opened by: Thomas Cunaeus

Ticket #20652 - Module does not show

Hello! I have a problem with my module All-in-one-messaging which I added a hook, but it’s not showed in frontend. Any idea how to fix it?


Fred 04 Feb 2021, 12:37

Hi, Thomas Cunaeus.
I suppose that module uses Footer hook. Please read more about that in the theme's documentation http://alysum5.promokit.eu/promokit/documentation/#footer

Thomas Cunaeus 16 Feb 2021, 12:19

We transplanted the module into footer hook but it is not appearing!

Fred 16 Feb 2021, 12:21

There are two options
1. Go to Theme Settings → Footer and enable "Native Footer" option
2. Try to transplant the module to displayFooterAfter hook

Thomas Cunaeus 16 Feb 2021, 15:12

We tried both options but it's still the same.

Fred 16 Feb 2021, 22:59

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office

Thomas Cunaeus 19 Feb 2021, 11:40

I have updated the credintials!

Fred 19 Feb 2021, 16:49

Your website is not loading for me https://exklusiv-moebel-versand.de