• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.02.21, 19:24
  • Opened by: Martin Julien

Ticket #20689 - AMP problem

Hello i have somes troubles,

i have verify https://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html

all is good but product list and link not work...

I don’t know how to resolve it !

Thank you !

Comments

Fred 08 Feb 2021, 14:26

Hi, Martin Julien.
Could you please give me a link to a page where I can see the issue?

Martin Julien 08 Feb 2021, 14:41

evidence-molsheim.fr i have contact my host, they say that they never seen problem about it on host.
Thank you Fred !

Fred 08 Feb 2021, 15:07
Martin Julien 10 Feb 2021, 17:25

I have try to replace the file, clean the cache but nothing more...

Fred 10 Feb 2021, 18:53

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Martin Julien 12 Feb 2021, 08:55

I have try to replace the file, clean the cache but nothing more...

Martin Julien 12 Feb 2021, 09:19

It's ok for ftp ...Thank you !

Fred 12 Feb 2021, 11:37

As I can see the product list page works fine now - https://take.ms/5LVuU

Martin Julien 12 Feb 2021, 15:13

thank you yes it's work!!! where does come from this problem?

Another b ugf comes from revoluition slider, when i active in amd and choose the some than inside computer version i don't have the same images !!!

Fred 13 Feb 2021, 12:51

We recommend to use AMP gallery widget for AMP instead of Revolution slider, it's too complicated for mobile

Fred 13 Feb 2021, 23:02

We recommend to use AMP gallery widget for AMP instead of Revolution slider, it's too complicated for mobile