• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 08.02.21, 12:52
  • Opened by: Variedades Auto
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20698 - Alysum Multistore Questions

Hello ,

I have a question regarding the multistore functionality, as i can’t find it on the theme page i want to know if the theme supports this function.

Because I selected the theme on one of my shops, when i try to use it on another one i get a blank page. Only the Whatsapp icon on the bottom of the page appears.

This is intended for up to 3 different stores so i would like to understand if there is a possibility to use it or not in those stores.

Also , i tried to use it on subdomains and on domains to try and figure out what was wrong. ( The cart and stock functions are working , only the visual aspect is blank on the other store)

Best regards.


Fred 09 Feb 2021, 16:05

Hi, Variedades Auto.
Alysum theme works fine in multistore mode.
When you create a new store, you need to check out positions of Theme Settings and Page builder modules.
Those modules should be hooked into the same hooks like in working shop.
The next step is Page builder layouts, you have to create (or import) a new layouts

Variedades Auto 11 Feb 2021, 11:26

Hello Fred, its possible to give us some support with that?

Fred 11 Feb 2021, 11:37

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Variedades Auto 12 Feb 2021, 18:03

Hello I made it, I might be missing something now.
Cause both sites wont look the same. I will attach some screenshots so you can see. I need to know what is the solution since this is a test install.


Desktop.rar (779.4 KiB)
Fred 13 Feb 2021, 11:58

Both websites looks the same now - https://take.ms/ea7my I just click "Save" button in the Theme Settings to regenerate CSS files with selected settings.

Variedades Auto 15 Feb 2021, 10:17

Hello and thanks :D, Its possible to send a screen here did you click?? Because I saved everything too and didnt work. Thanks in advance.

Fred 15 Feb 2021, 10:22

This button https://take.ms/FWeNX

Variedades Auto 15 Feb 2021, 10:56

Strange cause I saved there ....

Fred 15 Feb 2021, 11:12

but now it's ok?

Variedades Auto 15 Feb 2021, 12:46

Yes it is thanks. Hope when we go to the main domain will maintain it :D

Fred 15 Feb 2021, 12:46