• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 21.02.21, 09:52
  • Opened by: Alberto Torrent

Ticket #20824 - I have a big problem

with the mobile device I have a blank page

my site: https://terminalbenicarlo.com/

only when I click on menu, why?


Fred 21 Feb 2021, 14:13
Alberto Torrent 21 Feb 2021, 14:29

I have replaced the file and it still does not work
i need help please!

Fred 21 Feb 2021, 15:31

The issue has been fixed. Please test to confirm the change

Alberto Torrent 21 Feb 2021, 17:58

Now I need the friendly urls, I have uninstalled them with the my problem before, can you help me pelase?

Fred 22 Feb 2021, 10:48

There is no Friendly URL's option in the theme. You can only enable native prestashop option Friendly URL - https://take.ms/g29x2

Alberto Torrent 22 Feb 2021, 11:39


Hello, no running my links! look a video, can you help me please?

Fred 22 Feb 2021, 13:05

Go to Theme Settings → Category Page and select "Default" layout

Alberto Torrent 22 Feb 2021, 13:09

very thanks

Fred 22 Feb 2021, 13:09

You are welcome!