• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 23.02.21, 15:33
  • Opened by: Idexa Web
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20846 - AMP issue

Hi I have an issue during use AMP on mobile.
Scenario:
- I log in with my costumer account
- Add something to cart
- Go to checkout page
- Logout from my account and the page load desktop version after logout.
I know is it a unusual scenario, but some costumers show me this issue and I need to solve it.

Can you help me? thanks

Comments

Fred 23 Feb 2021, 22:39

Hi, Idexa Web.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Idexa Web 24 Feb 2021, 09:21

Hi Fred, I updated all fields.
Thank you

Fred 24 Feb 2021, 11:46

I can’t reproduce the issue. Could you please record a video for me?

Idexa Web 24 Feb 2021, 16:55

In Amp version everything goes fine till when I logout in cart page: then it load a desktop page of the cart, so it lost amp version and if I reload the page it come back to amp version.

Idexa Web 24 Feb 2021, 16:59

hete video

Attachments:

amp.mp4 (1.77 MiB)
Fred 24 Feb 2021, 17:03

Yes, I see now. I’ll try to fix it as soon as possible

Fred 24 Feb 2021, 18:35

I edit the file /public_html/themes/alysum/templates/mobile/checkout/_partials/steps/personal-information.tpl but nothing changed in the front page.
is the path to the theme correct?
Maybe you have some cache enabled?

Idexa Web 25 Feb 2021, 09:17

Hi, yes I think the path is correct, and I just enabled smarty cache (see image attached with configuration). I tried to disable smarty cahce, but nothing change. Can you check if configuration is correct? thank you

Attachments:

FireShot Capture 386 - Presta... (232.3 KiB)
Fred 25 Feb 2021, 22:24

Can we just remove that button at all?

Idexa Web 26 Feb 2021, 12:29

Ok, I see you already did it. Its not an elegant solution, but it works..
Thank you.
Wich files did you modiy at final?

Fred 26 Feb 2021, 12:33

Updated file is /themes/alysum/templates/checkout/_partials/steps/personal-information.tpl

We will try locally to find more proper way to solve that