- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 23.02.21, 15:33
- Opened by: Idexa Web
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20846 - AMP issue
Hi I have an issue during use AMP on mobile.
Scenario:
- I log in with my costumer account
- Add something to cart
- Go to checkout page
- Logout from my account and the page load desktop version after logout.
I know is it a unusual scenario, but some costumers show me this issue and I need to solve it.
Can you help me? thanks
Comments
Hi, Idexa Web.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP
Hi Fred, I updated all fields.
Thank you
I can’t reproduce the issue. Could you please record a video for me?
In Amp version everything goes fine till when I logout in cart page: then it load a desktop page of the cart, so it lost amp version and if I reload the page it come back to amp version.
hete video
Attachments:
amp.mp4(1.77 MiB)Yes, I see now. I’ll try to fix it as soon as possible
I edit the file /public_html/themes/alysum/templates/mobile/checkout/_partials/steps/personal-information.tpl but nothing changed in the front page.
is the path to the theme correct?
Maybe you have some cache enabled?
Hi, yes I think the path is correct, and I just enabled smarty cache (see image attached with configuration). I tried to disable smarty cahce, but nothing change. Can you check if configuration is correct? thank you
Attachments:
FireShot Capture 386 - Presta...(232.3 KiB)Can we just remove that button at all?
Ok, I see you already did it. Its not an elegant solution, but it works..
Thank you.
Wich files did you modiy at final?
Updated file is /themes/alysum/templates/checkout/_partials/steps/personal-information.tpl
We will try locally to find more proper way to solve that