- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 25.02.21, 15:58
- Opened by: Juan Manuel Piñeiro Rivas
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20885 - Prices shown as 0 in product list module
Hello,
Suddenly I have a problem with the “Product List” module. The price shown in the product’s miniatue is 0,00 € and the “add to cart” button is not working. Why!!
Comments
Hi, Juan Manuel Piñeiro Rivas.
Do you need an answer why? or you need to fix it?
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I need to fix it.
Details updated
Unable to login to your back office
Details updated
sorry, but I still can’t login, see the screenshot https://take.ms/DgW2wE
Try now. And sorry. The thing was that in “Product List” the prices are not shown and the shopping cart button is not woeking, thank you again
we are working on that…
I don’t understand what’s wrong with your prices, I see the issue first time. Didn’t you modified some price settings?
I have fixed that for the product list but not for the “tabs” one.
Keep working on that
No. And besides, now (before it wasn’t like this) the prices are not shown even in the category pages. SOS
I don’t understand how it’s possible.
Could you please switch to Classic prestashop theme and see how it works there?
Could you tell me how did you fix the product list module? Also, what prestashop modules could be interfering with the pop up or add to cart module?
Is there any other solution than changing the theme? I am afraid that all the changes would be missing
I changed it to classic, and the problems dont solve. The prices are not shown, either in categories neither product list
so you have the same problem is classic page as well?
if so, that means that is a configuration of your shop. Maybe some third party module doing that. We never seen the problem before
Ok. I have find the solution. Now, the shopping cart button is not working!! In the product miniatures, even when the price problem is solved. I think that is maybe for any module? which one can be?
Ok. I have find the solution. Now, the shopping cart button is not working!! In the product miniatures, even when the price problem is solved. I think that is maybe for any module? which one can be?
What was wrong with prices?
It was disable a “pre-determined combination”
As for Add to cart issue. I suppose the button should be hidden in case the product shows “0” price?
It wasn’t hidden. It is just that the button in the miniatures, do not add to the actual cart list. You click on it, and it shows the pop up, but the cart items remains in 0 products.
I assume it’s impossible to add a product to cart with zero price https://take.ms/DwLPs
I can offer you to hide Add to cart for such products