- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 01.03.21, 13:11
- Opened by: Stefano Peggi
- Closed by: Fred
- Closed on: 12.03.21, 18:16
- Reason: Closed
- Comment: Glad to help!
Ticket #20910 - PROMOKIT PRODUCT TABS
ONE QUESTION
IT IS POSSIBLE HAVE PROMOKIT PRODUCT TABS IN PRODUCT PAGE IN AMP MODE ?
Comments
Yes, of course.
it works by default
sorry Fred,
but in my site amp version extra tab don’t appear.
we need to test it out…
ok
i must clean my site
because it is in maintenance mode
i wait
thanks
I see the same tabs in AMP https://take.ms/BQAjs
hi Fred,
i seen it.
the problem it is translation.
i see tab only in english language.
thank you
Sorry, but I don’t see the problem.
I checked tabs in English and Italian and everything is the same https://take.ms/UW1eH
hi Fred
i sent screenshot my iphone
the problem it exist
this is italian version
Attachments:
screenshotitaliano.png(119 KiB)screenshotitaliano2.png(113.8 KiB)this is english version
it is ok
Attachments:
babà rhum.png(88.9 KiB)Yes, I finally see it.
I have fixed it, but you seems have some cache enabled. Could you please check if Opcache is enabled in your server configuration (not Prestashop) and disable it for a while
ok Fred,
in my server i enabled opcache,
but this service it is not disable, sorry.
i waiting and i hope the problem is solved in future.
sorry my english is very bad.
thanks
Don’t worry about your English.
You need to Disable it
ok i ask my provide.
hi Fred,
as I told you unfortunately it is not possible to disable the cache.
here is my provider’s answer:
“Good evening, regarding his reply, we inform you that it is not possible to disable Turbo PHP.” sorry, is it possible to find another solution?
the problem exists only for the products created or also for the future?
Hi
Stephen
1. I can’t connect to your server via FTP anymore
2. we have tested out the fix locally and all perfectly works, so the issue is definitely in cache. Ask at least to clear Opcache cache
ok
Fred
thank you
close ticket