- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 01.03.21, 17:21
- Opened by: ana savin
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #20914 - Products carousel problem
Hello, i found a bug on mobile devices only. When scroll on page and go to the bottom than will appear a white bar in footer that block interacting with the site for 1 sec. I`ve search for the problem and i found that the products carousel is self initialiasing somehow on scroll. I need some help in resolving this issue.
Thanks
Comments
The bug is on alysum theme, on Android devices without AMP.
Hi, ana savin.
Could you please take a screenshot of the issue?
Here is the video https://we.tl/t-b9acymGYSK
I see that, but I have no idea what is going on. Need some time for research
Please let me know when you find a solution. Thank you
Of course
Any updates? I need to disable AMP module and this bug is a problem.
We are not able to reproduce the issue. It has been tested out on two different phones https://photos.app.goo.gl/fNNqHvoAXHSypPxF7
You need to test it now. As i`ve said the problem is on NON AMP.
you are first who have that problem. I spent much time on that with no success.
Please try to disable third party module one by one to make sure they doesn’t cause the problem
First thing that i did was to install alysum on a fresh prestashop, and the bug was styll there. After that i figured out that the product carousel is inializing on scroll.
I just installed fresh prestashop with the theme and there is no such problem.
I have also checked out our demo and it also works fine.
Please try to disable third party module one by one to make sure they doesn’t cause the problem
http://petru.nexloc.com/ This is a fresh 1.7.6.9 and alysum and on mobile it is still doing that bug. It is a bit faster because in the page is onle 1 slider of profucts.
Yes, I see now.
We are not able to find fast solution here. Need some time for that
Hello , updates?
We are not able to find what is that. We will try more. Sorry