• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 08.03.21, 03:29
  • Opened by: Dario Arnaez
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20974 - Diminished images and loading spinning without stopping.

Hello support! Today I purchased Alysum but the first attempt gave the result of a white page. I loaded the Prestashop classic theme as default and the I setted Alysum and this time it works.. partially. As you can see the images are 20% and the loading spinnin is not stopping. ALso Revolution slider is not loading.

Can you please help me?

Thanks.

My site is: https://ohmyicons.com/ PS: 1.7.7.1

Comments

Fred 08 Mar 2021, 10:29

Hi, Dario Arnaez.
1. Images are loaded fine for me https://take.ms/bRA63 2. As for the image size please check out theme’s documentation here http://alysum5.promokit.eu/promokit/documentation/#images