- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 10.03.21, 13:15
- Opened by: Alturas Sistemi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21007 - instagram module can't display
My instagram module is properly configured but it doesn’t work, especially on Firefox it doesn’t appear. On Chrome it appears only sometimes.
I controlled last releases, and I think now it is updated.
Please, can youy help me to resolve, and please TELL ME HOW you resolved?
Thank you so much,
best regards.
Comments
Hi, Alturas Sistemi.
- Uninstall current Instagram module
- Install new version https://www.dropbox.com/s/lcpyn1hx9iwgiwg/pkinstagram.zip?dl=0 - Configure it like described in the video tutorial in the module settings
I disinstalled old version
during installation of pkinstagram this error:
Compile Error: require(): Failed opening required ‘/home/ru471xqs/public_html/var/cache/dev/ContainerQdp4fbk/removed-ids.php’ (include_path=’/home/ru471xqs/public_html/vendor/pear/pear_exception:/home/ru471xqs/public_html/vendor/pear/console_getopt:/home/ru471xqs/public_html/vendor/pear/pear-core-minimal/src:/home/ru471xqs/public_html/vendor/pear/archive_tar:.:/opt/alt/php73/usr/share/pear’)
I can’t see all backoffice area now
read carefully the error message, there is something wrong with cache. Try to clear the cache. That is not a problem of the module
hello,
we completed configuration to connect to instagram, it should be correct and connected,
but we can’see it on homepage yet
can you tell me why?
Two screenshot attached
thank you
Attachments:
pkinstagram1.jpg(75.2 KiB)pkinstagram2.jpg(51.4 KiB)as I can see the module is not installed properly.
Please uninstall and install it back
hello
thanks so far. Now I properly installed pkinstagram but it doesn’t display yet.
I noticed two things:
1. the OAuth Redirect URI seems not correct, because it should be modules/ not module/ (see image attached) and
2. the true instagram user ID is another
May be these one of the problem?
Thanks for your patience.
Attachments:
screenshot_pkinstagram_url+id...(86.1 KiB)screenshot_pkinstagram_real-i...(17.9 KiB)Hi, Alturas Sistemi.
I have updated Instagram module for you. Please configure it now